I slipped on an oil spillage on a ferry over three years ago while going on holiday. I broke my leg and had to have an operation abroad. The ship’s purser took all the details, but when I went for compensation my solicitor took so long he was “out of time”. Is that the end of the matter?
As you’re probably aware, there’s normally a three-year time limit for filing an accident claim. However under the Merchant Shipping Act 1995 the time limit is just two years, which is possibly why your solicitor was too late. If you had a good case your solicitor should compensate you. Every firm should have someone designated to deal with complaints and you should discuss with this person the issue of compensation. You may need to engage another firm of solicitors to take this up for you.