Areas of Law / Consumer Law

We ordered a wood burner from a specialist company in the sales. They advised us which one to buy because we live in a semi-detached house, and told us that we would have to wait about several weeks for delivery. But when it finally arrived it didn’t fit. They’re saying it’s not their problem and there’s nothing they can do about it.

It’s not clear exactly what advice you were given or why the wood burner doesn’t fit. If the problem is a technical one which the firm should have known about you can almost certainly reject the fire as unsuitable. In that case I recommend you see a solicitor if the firm won’t budge. But if you simply measured up the fireplace wrongly it may be down to you to make the necessary adjustments to install the fire.

What our clients say about our lawyers

I was very happy with everything about the service I received. Thank you.

A Happy Customer


Read More

About Us

Leading legal advisors, problem solvers – all round good guys! We’re firm believers in a practical, no nonsense approach to law. Forget the jargon, we like to keep it simple – why complicate matters? No stress, no worry, just straightforward solutions to your legal issues. Free legal advice at your fingertips, from the experts to your inbox.

Free-Legal-Advice.co.uk is owned and operated by Farleys Solicitors LLP, a member of The Law Society and is regulated in the practice of law by the Solicitors Regulation Authority, Registration No: 484687. Any advice given on this site or in response to any question is only applicable to the law of England and Wales.

Privacy Policy | Terms