Areas of Law / General Legal Advice

When our boiler stopped working the plumbers discovered that my daughter had accidentally shut off the gas by hanging her coat on the lever. However they’’ve still sent us a bill for £75 even though they discovered the problem within a matter of seconds. Do we have to pay it?

Most plumbing firms have a call out charge and will then add parts and labour time on top of that. I think it would be considered reasonable for you to pay the firm for coming to your house: normally they would tell you in advance what they charge. You could try offering them less; if they won’’t accept your offer you will have to pay the bill or run the risk of being taken to the small claims court. Either way you should dock your daughter’s pocket money!

What our clients say about our lawyers

Thanks for supporting me with advice on this matter. I will definitely recommend you to others who may require your expertise.

Satisfied Client


Read More

About Us

Leading legal advisors, problem solvers – all round good guys! We’re firm believers in a practical, no nonsense approach to law. Forget the jargon, we like to keep it simple – why complicate matters? No stress, no worry, just straightforward solutions to your legal issues. Free legal advice at your fingertips, from the experts to your inbox.

Free-Legal-Advice.co.uk is owned and operated by Farleys Solicitors LLP, a member of The Law Society and is regulated in the practice of law by the Solicitors Regulation Authority, Registration No: 484687. Any advice given on this site or in response to any question is only applicable to the law of England and Wales.

Privacy Policy | Terms